Practical conflict management and mediation, Stockholm

SepSep
1112

Practical conflict management and mediation

starting NVC

intentions is to strengthen the capacity and increase the opportunities to meet with respect and be able to handle everyday conflicts in cooperation. Most of the time will be used to practice conflict resolution in various examples.

Contents:

Short presentation of NVC approach and model, focusing on managing conflicts.

Clarify communications that facilitate collaboration and prevents conflicts.

Identify communication can lead to misunderstandings and conflicts.

practicing some basic skills in conflict management as

– be different interpretations and assessments of actual descriptions of what happened

– understand and express ideas, feelings and needs in a conflict

– listen for the needs of others, regardless of how they are expressed, for example by anger, accusations

– hitta strategier för problemlösande handlingar

NVC i medling

Förstå och praktisera hur man på ett respektfullt sätt kan bidra i en konflikt mellan andra. Öva inriktningen att skapa kontakt och bidra till att parterna hör varandras behov i situationen.

Leaders: Marianne Göthlin, teachers and certified trainer in NVC

Time: 11-12 seven 2017 Time 9 – 16:30

Location: Centralt i Stockholm

Cost: Companies and organizations 3.800:- + moms, by invoice. Individuals 3.800:- including VAT. Kaffe/te ingår, ej lunch.

Contact and notification: Till mail: info@skolande.se .